Many Oak Bay Village businesses are open, even behind closed doors, and ready to help you. Our Business Activity Summary outlines who is open and what protocols are in place for your safety.

Oak Bay Village Business Activity Summary

June 16, 2020

The Business Activity Summary is intended to be a “know before you go” reference when coming to Oak ay Village. Many businesses in the Oak Bay Village have implemented policies and protocols to allow them to continue to serve the community at this time and are offering delivery and other options such as appointments to maintain social distance while still serving the community's needs.

A La Mode Consignment

  • Open Tuesday To Saturday, 11 am To 4 p.m.
  • Consignment by appointment Contact Us To Book:
  • Phone 250-592-1116
  • info@alamodeconsignment.com
  • DM Instagram @alamodeconsignment
  • Covid Protocols in place

Ajna Yoga

artSEE eyewear

  • Reopening on May 19th, with reduced hours 11am - 5:30pm.
  • We are doing all services by appointment only. We MAY be able to help on a walk-in basis, but we may have to arrange to see you at a different time.
  • We have increased cleaning and sanitizing, including chairs, surfaces, all eyewear, and tools multiple times a day, and between customers.
  • We have rearranged the office to accommodate a few customers at a time at a safe distance.
  • All customers must use hand sanitizer on entering the store, and must wear a mask.
  • Phone 250-595-2773
  • Email oakbay@artseeeyewear.ca

Barclay’s Fine Jewellers

  • Open with social distancing procedures in place. Monday - Saturday 10 - 5

Bark, Bath & Beyond Pet Boutique

  • Open regular hours Monday thru Friday 9:30 AM - 5:30 PM. Saturday 10:00 AM - 5:00 PM
  • We allow only ONE person in the store at a time, this allows us to wipe/sanitize counters, door handles and credit card terminal after each use.
  • We are encouraging phone in orders for dog food, treats and supplies. (250-590-2822)  
  • Payment can be made over the phone. Curbside delivery and Free Home Delivery available.

Bloom Health Clinic Acupuncture & Herbal Medicine

  • Reopening on Tuesday, May 19th by appointment only.
  • Patients will wait in their cars until their exact appointment time.
  • Strict sanitation protocols in place, 1 patient in the clinic at a time and everyone must wear a mask (including Dr Jen).
  • Please email drjentcm@gmail.com for an appointment.
  • Free herbal deliveries

BMO

  • The branch is open 10 am to 4 pm
  •  Only 3 clients in the branch at a time
  • Please allow extra time in case there is a line

Bosley’s Oak Bay

Chef on the Run

  • Now open to customers with social distancing
  • We are accepting customers in the store, one at a time for order and pick up.
  • Open Monday to Friday 9 am to 5 pm
  • Our preference is to accept orders on line, emails or over the phone and then deliver the meals.
  • People can order on line at www.chefontherun.ca, or by email info@chefontherun.ca, or phone us at 250 595 3151 to place an order and we will process your purchase by credit card.
  • We strongly recommend online orders and Delivery.
  • Best way to contact business is by email, phone or online order

CIBC

  • Open 10-4, but effective Friday March 27th, we will be closed to the public.
  • Clients can access:
    • over-the phone appointments
    • Mobile and on-line banking, telephone banking and 24/7 ATM
    • Clients needing to do over-the-counter transactions can visit downtown branch.
    • Phone: 250-356-4335 x222

Cobs Bread Oak Bay

  • Open 7 days a week from 7 am to 7pm Monday through Saturday and Sunday 7 am to 6:30 pm.
  • We are serving two customers at a time.
  • Sales people are sanitizing the counters and terminals every 20 minutes. Sales people are also washing their hands for 20 seconds every 20 minutes.
  • Please pay by card only.
  • Orders can be called in and paid for over the phone by credit card for a quick pick up.

Cork & Barrel Spirit Merchants

  • Open 9 am-10PM Sunday to Thursday
  • Open 9 am – 11 pm Friday and Saturday

Divine Gem

  • Our store is closed until it is safe to reopen.
  • Our online store is fully functional at https://divinegems.ca/
  • Our live sales at https://www.instagram.com/mydivinegem/  is also active
  • We have free drop off package in Victoria area.
  • We accept phone orders for customers in Victoria1-778-747-3100
  • All products 30% off till end of SPRING.

Edward Jones

  • Operating 8:30 - 4 Monday – Friday
  • While branch access is restricted to employees only, we are committed to remaining open and available to our clients
  • We can be contacted via phone 250-595-3900 (toll-free 1-866-595-3900) or email audrey.mcfarlane@edwardjones.com
  • Documents can be dropped off through the mail slot

Engel & Völkers

  • Open Monday to Friday 9 am to 5 pm
  • Limited number of customers at a time
  • Hands free door opening
  • Available by phone at 778-433-8885

Eric D Flanagan Ltd (Accountant)

  • Open Monday – Friday 8:30 am-5:00 pm
  • We have a table outside our office which we are using to collect clients paperwork. We are sanitizing and practicing social distancing.
  • Appointments are not required unless you would like to speak to Eric about your income taxes.
  • If clients are able to scan in their papers that is an option.
  • Curbside delivery is an option, please call ahead
  • Phone: (250) 721-1122
  • edfbooks@telus.net

Finn & Izzy

  • Open Tuesday – Saturday 10 - 4 with a limited number of customers in the shop at a time.
  • Shopping appointments available outside of regular store hours
  • Please use the hand sanitizer upon entering the store
  • We continue to accept phone orders and to offer curb side pick-up
  • Phone: 250.592.8168
  • Email: sales@finnandizzy.com
  • Instagram: finnandizzy
  • E-commerce site launching soon…

Fort Royal Pharmacy

  • Open M-F: 8:30am - 6pm. Sat: 9am - 1pm and closed Sunday.
  • We are encouraging people to call ahead of time to ensure they don't spend too much time in the store.
  • We offer free deliveries of prescription medications and over the counter products, so people don't have to leave their homes.
  • Call, fax, email or use our online portal to communicate needs to us.

Fort Royal Pharmacy Oak Bay

2217 Oak Bay Ave. 

Tel: 250-590-9217

Fax: 250-590-9218

email: info@fortroyalpharmacy.ca

www.FortRoyalPharmacy.ca

Gage Gallery

  • closed temporarily due to the COVID-19 pandemic.
  • We are in the process of creating an online store, which should be up and running soon.
  • The window display is changing every week, with new works, information about upcoming shows and with art works that will be for sale. There will be contact info for the art in the window, with the display.
  • Keep an eye on our web site: gagegallery.ca

Ivy’s Bookshop

  • Please browse our website or phone us during business hours if you would like to place a phone order.
  • ttps://ivysbookshop.com
  • Phone 250-598-2713
  • Monday to Friday 10am to 4pm, Saturday and Sunday Noon-4pm
  • For pick-up during business hours, please knock on the door and someone
    will assist you, or you can arrange for local delivery.

Maresa Boutique

  • Open Tuesday to Saturday 10 am to 5 pm.
  • Maximum permitted occupancy is 2 shoppers to facilitate physical distancing.

Maritime Travel

  • Open for business via phone or email
  • Open Monday – Thursday (9-5)
  • Phone 250-598.5252

Marlin Travel Oak Bay

NexGen Hearing

  • Open by appointment Monday to Thursday 9 to 4:30 pm. No walk-ins until further notice.
  • Check our website for updates www.nexgenhearing.com.
  • Our clinicians are available by appointment or for assistance over the phone, and in some cases can offer remote care – please ask for details to see if you qualify.
  • Check our weekly Facebook Live event – one of our hearing care professionals will discuss a popular topic and offer tips to keep up your hearing care when you can’t visit us in person. There’s a live Q&A at the end as well.
  • Like our Facebook page https://www.facebook.com/nexgenhearing/ to receive updates or send us a direct message if there is something we can help you with.
  • If you require hearing aid supplies such as batteries or domes please call our clinic.
  • Phone: (250) 598-9884
  • Email oakbay@nexgenhearing.com to arrange for delivery.

Nicholas Randall

  • Open Tuesday – Saturday 10 – 5 with a limit of 5 customers in the shop at a time
  • Shopping appointments available outside of regular store hours
  • Please use the hand sanitizer upon entering the store
  • We continue to accept phone orders and to offer curb side pick-up
  • Phone: 250.592.1789
  • Email: sales@nicholasrandall.com
  • Instagram: nicholasrandalloakbay

Oak Bay Cobbler

  • Open regular hours Tuesday to Saturday 9:30 – 5. Closed for lunch 1 – 2:30
  • Social distancing protocols in place, ONE person in the shop at a time

Oak Bay Flower Shop

  • Open with reduced hours 10-5 Monday through Saturday 12-4 Sunday noon – 4pm.
  • www.oakbayflowershop.com order@oakbayflowershop.com and 250 595 2421 or toll free 1-800-667-2421
  • We have protocols in place in regards to cleanliness & social distancing - we offer tap payment & apple pay - we use an industrial strength disinfectant and are cleaning our tools - and other equipment - and any surface that might be touched by a customer - including our counter and POS machine
  • After every customer has been in - we have hand sanitizer for our customers use after they have completed their purchase. 
  • We are offering phone/online orders - and no contact delivery. Also curbside delivery.
  • We are happy to deliver with our flowers if customers need anything else that we can get in the village – This includes purchase on behalf of a customer at Fairway Market. We couldn't do large grocery shops but could pick up any available essentials that are needed.
  • Please note the hospitals have requested no gift deliveries so unfortunately at this time we are not able to deliver to Vancouver Island Health Hospitals.

Oak Bay Pharmasave

  • Open Monday to Friday 8:30 am to 6 pm, Saturday 9 am to 6 pm and Sunday 11 am to 5 pm
  • Prescription orders can be done online or by phone 250-598-3380 ext 1
  • Main store orders call 250-598-3380 ext 3 and ext 3 again to reach receiving.
  • Deliveries are a free service and encouraged.
  • People coming into the store must maintain distance from other people. Tape lines with spacing of 6 feet have been laid out for till lineups. There are a few areas of the store where space is tight. Please stay aware to maintain distance as much as possible (delivery service is encouraged).
  • Please limit handling any merchandise unless you intend to purchase. Do not touch anything including handrails.
  • Pharmasave and the Post Office are not accepting cash at this time. Debit and all major credit cards are accepted. After every transaction there is a protocol in place to disinfect debit machines and counters.
  • Pharmasave has not and will never raise prices to take advantage of this unprecedented situation. We have been serving Oak Bay for 58 years and we are here to help through this time. Safety for our customers and our employees is our #1 concern and protocols for entering the business must be adhered to. Please remain respectful and calm and we will fight this together.

Oaks Restaurant

  • Open 8 am to 8 pm seven days a week
  • Reservations at 250-590-3155
  • Full safety protocols in place
  • Take out meals and take out frozen meals still available. Beer, wine and cider to go with food purchases
  • Online ordering available at https://www.oaksrestaurant.ca/online-ordering

Ottavio Italian Bakery

  • Coffee window at the front door 9-3pm for coffees and a variety of pastries
  • Offering delivery or non-contact parking lot pickups of deli items, frozen meals and baked goods...
  • Taking orders 9-12pm Tuesday-Saturday for afternoon pick up. (250) 592-4080
  • Place next day orders online using the Shop tab at ottaviovictoria.com

Penny Farthing Pub

  • Now open with additional safety protocols in place
  • Open 11 am to 11 pm
  • Reservations for groups of six people. Reserve by phone 250-370-9008 or online at pennyfarthingpub.com
  • Happy hour every day 3 pm to 6 pm and 9 pm to close
  • Half price fish and chips on Mondays

Prestige Picture Framing

  • Open for pick ups by appointment only, Monday through Saturday.
  • Appointments can be made by calling 250 592 7115.

RBC Royal Bank

  • Reopening June 15.
  • Business hours will be 10 am to 4 pm Monday to Friday
  • Entry will be controlled to limit the number of client in the bank at any given time
  • For clients looking to access their safety deposit boxes, email carley.destcroix@rbc.com to book an appointment.

RE/MAX Camosun Oak Bay

  • Our real estate agents are now back at their desks
  • We are closed for drop-ins from the general public but are happy to meet, thru appointment, in our client rooms.
  • We are following the protocols of Work Safe & cleaning & sanitizing between every visit. Please reach out to Managing Broker, Laura Farquhar Tribe at 250-370-7788 or oakbay@remaxcamosun.com to be connected with one of our realtors

Rogers’ Chocolates Oak Bay

  • Open for business 10a.m. to 4p.m. Tuesday to Saturday.
  • 10 a.m. - 11 a.m. is for seniors and first responders.
  • We have a number of guidelines in place for the safety of our staff and customers:
    1. If someone is feeling sick for any reason, we ask them not to enter our stores
    2. Only 3 customers allowed in the store at any given time
    3. If possible, please limit one person per family in the store at a time
    4. Please leave your reusable bags outside of the store. They are not allowed inside
    5. We are not accepting cash. Credit or debit is preferred.
    6. We have increased our sanitation practices inside the stores. Customers are asked to use the hand sanitizer provided at the front door before entering the store.
    7. Customers are asked to limit touching surfaces and products.
    8. Most importantly, customers are to physically distance inside the store. Floor markers are in place to indicate a safe distance.

Serenity Esthetics

  • Anticipated re-opening on June 1 with appropriate protocols
  • Clients will be pre-screened with a few questions.
  • Clients feeling unwell are asked not to come to appointments. Cancellation fees will be waived.
  • Please do not arrive before your appointment time to allow for preparations and cleaning between clients
  • To book an appointment email serenity.esthetics@shaw.ca OR clients can leave a message on 250-5950017.
  • Offering free delivery in town and carry the following skin care products. 

Dermalogica                Proderm                      SkinCeuticals              Gehwol 

  • Gift Cards available or can be sent them to the recipient via email.  (Mother’s day/ Birthday or any occasion ) 
  • Curbside delivery available and e-transfer payments accepted.

Shabby Rabbit Clothing

  • Open for businesses from 11 am to 5 pm Tuesday thru Saturday.
  • We are observing protocols including sanitizing, hand washing, mask wearing, physical distancing and no more than 3 people in the shop (including staff) at a time.
  • We offer online shopping at shabbyrabbitclothing.com. Free local delivery. Contactless pickup and $20 flat rate shipping.
  • Contact us via our online store shabbyrabbitclothing.com or our email shabbyrabbitclothing@gmail.com or by telephone 778.789.6805
  • We are hosting Zoom Fashion Shows

Side Street Studio

  • Side Street Studio will be open Tues - Sat, 11- 4 starting on May 26th.
  • Customers are asked to adhere to the following guidelines:
    • Only 2 customers in the store at a time.
    • Wearing a mask is required (if the customer does not have a mask, one will be provided)
    • Hand-sanitizer and gloves will be provided in order to "handle" the items in the store.
    • Cash will not be accepted at this time.
  • Staff are in the store daily to return calls, check emails, help people with online ordering, packaging any shipping and offering free local curbside delivery. Customers are asked to choose "in store pick up" at checkout and will be contacted directly regarding delivery.
  • Email info@sidestreetstudio.com
  • Call - 250-592-1262
  • www.sidestreetstudio.com

Sotheby's International Realty - Oak Bay

TD Canada Trust

  • The TD Bank Branch located at 2187 Oak Bay Avenue is temporarily closed for business.
  • To help keep customers, colleagues and communities safe, TD encourages clients to bank digitally and avoid coming to branches.
  • For urgent matters that require in-person assistance, clients can visit our nearest branch located at 2000 Cadboro Bay Road. The Cadboro Bay Branch is currently open from 10am-4pm Monday to Friday and from 11am-4pm on Saturday. TD will dedicate the first opening hour to serve seniors, those who need extra assistance and populations with greater health risks.
  • For clients who require access to their Safety Deposit Box at 2187 Oak Bay Avenue, book an appointment for access by calling and leaving a message on the branch main line at 250-953-6044, Option #6.
  • Customers have a variety of ways to bank with us.
    • EasyWeb - Our EasyWeb online banking allows customers to bank confidently 24/7.  Visit www.td.com to register for online banking.
    • Mobile App - for iPhone or Android, offers flexibility to bank and conduct most transactions and services, from anywhere.  
    • EasyLine - Our EasyLine Telephone Banking has representatives available 24/7 to assist our customers.  Call 1-866-222-3456
    • ATMs are also available at all TD locations.  The ATM's are operating normally, and customers can withdraw, pay bills and make deposits at their convenience.

The Avenue Gallery

The Whole Beast/The Village Butcher

  • Open for business.
  • Current hours of operation are: 10am-5pm Tuesday-Saturday Closed Sunday and Monday
  • We are closing for 30 minutes every day between 1 and 1:30 to allow for a staff break.
  • Customers one at a time in The Whole Beast
  • Customers 3 at a time in The Village Butcher.
  • We are accepting take out/pick up orders by email and phone and encourage payment by credit card. 
  • Call the shop when you arrive and we will drop your order at your car.
  • Whole Beast: 250-590-7675 chefcory@gmail.com
  • Village Butcher: 250-598-1115 vbmeats@gmail.com
  • We are sanitizing all contact surfaces after every use.
  • Plexiglass screens between cashier and patron.
  • Safe distancing protocols and guidelines are clearly marked on the shop floor.
  • No contact (tap) payment is strongly encouraged.
  • Hand sanitizer and disposable gloves are available for customer use.

Victoria Electric Bikes

  • Open 10-5 seven days a week
  • One customer in the store at a time. Customers can call for a private appointment to test ride and gloves provided
  • Yes, we can deliver your new sanitized Ebike right to your door. Free delivery
  • Still doing repairs. Call to book a time. When you arrive, your repaired bike or new bike can be picked up in front of the store.
  • Call 778-432-0255 or info@victoriaelectricbikes.ca

Vis-à-Vis

  • Open 7 AM to midnight
  • Reservations for up to 6 people call 250-590-7424
  • $9 before 9 am breakfast menu

Wholistic Chiropractic & Wellness

  • Open by appointment only for acute conditions that, without care, would severely limit activities of daily living
  • Inquiries can be directed to info@wholisticchiro.ca
  • Text/phone 250-896-4971.
  • We use all recommended protocols in disinfecting between patients and the use of masks and gloves may be implemented if required.

Winchester Gallery

  • Open Tuesday to Saturday 11 am to 3 pm
  • Open by appointment
  • Shipping worldwide